Why is it important to call before you start digging.

Before starting any digging project in Ontario — whether it’s for fence posts, deck footings, landscaping, pool installations, or construction — calling Ontario One Call is critical for safety, legality, and avoiding costly damage.

Here’s why:

• Protect underground utilities Gas lines, hydro cables, water pipes, telecom lines, and fiber optic cables are often buried just inches below the surface. Striking one can cause explosions, power outages, flooding, or service disruptions.

• It’s the law in Ontario Homeowners and contractors are legally required to request utility locates before digging. Failing to do so can lead to fines, liability claims, and project shutdowns.

• Avoid expensive repairs Damaging underground infrastructure can cost thousands — sometimes tens of thousands — in repair costs and delays.

• Keep workers and homeowners safe Hitting a gas or electrical line can result in serious injury or death. A locate helps prevent dangerous accidents on-site.

• It’s free Ontario One Call provides utility locate coordination at no cost before excavation projects.

• Prevent project delays Knowing where utilities are located allows you to plan properly and avoid unexpected interruptions once work begins.

• Required for permits and inspections Many municipalities and inspectors expect proof that utility locates were completed before excavation begins.

A good rule: If you’re putting a shovel in the ground, call before you dig.

You can request locates online through: Ontario One Call Request Portal